Customers of Ikeja Electric are currently experiencing difficulties purchasing energy tokens due to a technical issue with the vending system.
According to a statement released by IE, the downtime is an unforeseen circumstance, and efforts are underway to resolve the issue as quickly as possible. The company is working closely with its service providers to restore normal service.
“We apologize sincerely for the inconvenience this development has caused our esteemed customers,” the statement read. “We understand the importance of uninterrupted energy supply and are committed to resolving this issue promptly.”
The company has assured customers that it is working tirelessly to ensure a swift return to normal operations. Customers are advised to check the company’s website and social media channels for updates on the status of the vending system.
In the meantime, customers can contact the company’s customer service team for assistance with energy token purchases or other related issues.